Retail Operations Lead

Five Below; Chino (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Five Below is hiring for a store team member with leadership responsibilities in our dynamic environment. You will help ensure a fast, friendly checkout experience and oversee daily store operations as needed.

The role requires a High School graduate or equivalent, 1 year of management experience preferred, and strong communication skills. A flexible schedule and ability to multi-task are essential, with opportunities to advance within the store team.

Qualifications

• High school graduate or equivalent is required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.
• Ability to remain composed under pressure.

Responsibilities

• Occasionally acts as Manager on Duty, overseeing store operations and staff.
• Assist with receiving, unpacking, and organizing new stock for quick floor placement.
• Drive store sales and control expenses through merchandising and service.
• Oversee opening/closing procedures, securing cash and alarms.
• Onboard and train associates and reinforce store policies.
• Perform store maintenance and ensure clean, safe facilities.

Skills

Verbal and written communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Flexible scheduling

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below is hiring for a store team member with leadership responsibilities in our dynamic environment. You will help ensure a fast, friendly checkout experience and oversee daily store operations as needed.

The role requires a High School graduate or equivalent, 1 year of management experience preferred, and strong communication skills. A flexible schedule and ability to multi-task are essential, with opportunities to advance within the store team.