Retail Operations Associate - Elevate Customer Experience

JCPenney; Warwick (RI); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Associate discount

Job summary

JCPenney in Warwick, RI is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early morning role works with a team to ensure merchandise is ready, floors are stocked, and signage is accurate to help customers shop with ease.

You will handle pricing changes, restock merchandise, unload shipments, keep the backroom organized, and contribute to omnichannel efforts such as Buy Online Pickup in Store and

Qualifications

• 1–2 years retail experience.
• Strong customer service skills.
• Ability to work pre-opening hours.

Responsibilities

• Assist customers with inquiries and service.
• Execute pricing and signage changes.
• Restock and prepare merchandise for floor.
• Receive and unload merchandise.
• Maintain backroom standards.
• Support omnichannel initiatives.
• Assist in merchandising plan execution.
• Learn processes from peers.

Skills

Customer service

Pricing

Restocking

Receiving

Omnichannel

Merchandise planning

Job description

JCPenney in Warwick, RI is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early morning role works with a team to ensure merchandise is ready, floors are stocked, and signage is accurate to help customers shop with ease.

You will handle pricing changes, restock merchandise, unload shipments, keep the backroom organized, and contribute to omnichannel efforts such as Buy Online Pickup in Store and