Morning Retail Operations Associate: Elevate Service

JCPenney; Round Rock (TX); On-site; USD 37,250,304 - 46,562,880; Full time

Benefits offered by this job

Associate discount

Paid holidays

Job summary

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role involves working with a team to complete tasks efficiently and accurately across pricing, merchandising, and backroom duties.

Responsibilities include assisting customers on the floor, replenishing stock, unloading merchandise, and supporting omnichannel initiatives.

Qualifications

• 1–2 years retail experience.
• Strong customer service skills.
• Ability to work in a fast-paced store.

Responsibilities

• Provide customer service and assist customers throughout the store.
• Execute pricing and signage accurately and quickly.
• Replenish and restock merchandise on the sales floor.
• Receive and unload merchandise and prepare it in the backroom.
• Maintain clean and safe backroom standards.
• Support omnichannel operations including BOPIS, Ship from Store, and in-store pickups.
• Implement merchandising strategies and maintain standards for a great customer experience.
• Participate in a learning environment to absorb new processes and safety protocols.

Skills

Customer service

Ownership

Intensity

Retail experience

Job description

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role involves working with a team to complete tasks efficiently and accurately across pricing, merchandising, and backroom duties.

Responsibilities include assisting customers on the floor, replenishing stock, unloading merchandise, and supporting omnichannel initiatives.