Retail Operations Associate — Elevate Customer Experience & Omnichannel

JCPenney; Georgia; On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee discount

Medical/dental/vision insurance

401(k) with Company match

Paid vacation/holidays

Job summary

JCPenney in Georgia seeks an Operations Associate to enhance the customer experience by handling essential store operations and merchandising tasks. The role is an early-morning position, working with a team to prepare the store before opening.

Responsibilities include customer service, pricing/signing, restocking, unloading merchandise, and supporting omnichannel initiatives while maintaining stockroom standards and following leadership directions on merchandising plans.

Qualifications

• 1–2 years retail experience.
• Strong customer service focus.
• Ability to perform tasks early morning before opening.

Responsibilities

• Customer Service: assist customers and answer questions.
• Executes pricing and signing across the store.
• Replenish and restock merchandise to floor.
• Receive and unload merchandise and prepare backroom.
• Maintain backroom standards and organization.
• Contribute to Omnichannel efforts (BOPIS, Ship from Store, returns).
• Follow merchandising plans and uphold standards to enhance customer experience.
• Participate in learning and training materials.

Skills

Retail experience

Job description

JCPenney in Georgia seeks an Operations Associate to enhance the customer experience by handling essential store operations and merchandising tasks. The role is an early-morning position, working with a team to prepare the store before opening.

Responsibilities include customer service, pricing/signing, restocking, unloading merchandise, and supporting omnichannel initiatives while maintaining stockroom standards and following leadership directions on merchandising plans.