Retail Operations & Customer Experience Associate

JCPenney; Missouri; On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Job summary

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing core store operations before opening. This early-morning role requires you to work with a team to prepare merchandise, restock, and ensure pricing accuracy.

You will actively support omnichannel processes and uphold backroom standards. The position emphasizes quick, attentive service, merchandising execution, and participation in a learning environment with ongoing training and processes aimed

Qualifications

• 1–2 years retail experience.

Responsibilities

• Customer Service – assist customers and answer questions.
• Executes pricing and signing on merchandise across the store.
• Replenish and restock the store to ensure availability of styles and sizes.
• Receive and unload merchandise with coworkers.
• Maintain backroom standards: safe, clean, organized.

Skills

Customer service

Communication

Teamwork

Time management

Job description

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing core store operations before opening. This early-morning role requires you to work with a team to prepare merchandise, restock, and ensure pricing accuracy.

You will actively support omnichannel processes and uphold backroom standards. The position emphasizes quick, attentive service, merchandising execution, and participation in a learning environment with ongoing training and processes aimed