Early-Morning Retail Ops Associate: Elevate Customer Experience

JCPenney; Westerly (RI); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Westerly, RI is seeking an Operations Associate to deliver an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to ensure pricing, signing, replenishment, and backroom operations are executed to a high standard.

The position emphasizes customer service, fast-paced merchandise handling, and participation in omnichannel initiatives such as BOPIS, ship-from-store, and order deliveries.

Qualifications

• 1-2 years of retail experience or related role.
• Ability to operate in a fast-paced environment and assist customers.

Responsibilities

• Assist customers and provide excellent service.
• Execute pricing and signing across store quickly and accurately.
• Replenish and restock merchandise to meet customer demand.
• Receive and unload merchandise from trucks and stock the backroom.
• Maintain backroom standards and organization.
• Contribute to omnichannel processes (Buy Online Pickup in Store, Ship from Store, etc.).
• Help implement merchandising plans and ensure standards are met.
• Engage in ongoing learning and training on products and processes.

Skills

Customer service

Pricing and signing

Replenishment

Merchandise flow

Omnichannel

Learning environment

Ownership

Results orientation

Retail experience 1-2 years

Job description

JCPenney in Westerly, RI is seeking an Operations Associate to deliver an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to ensure pricing, signing, replenishment, and backroom operations are executed to a high standard.

The position emphasizes customer service, fast-paced merchandise handling, and participation in omnichannel initiatives such as BOPIS, ship-from-store, and order deliveries.