Retail Operations Associate — Customer Experience

JCPenney; Grand Junction (CO); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with Company match

Associate discount

Job summary

JCPenney in Grand Junction, CO is seeking an Operations Associate to help create an outstanding customer experience. This early morning role involves stocking, pricing, signing, unloading shipments, and keeping the backroom safe and organized while supporting omnichannel initiatives.

You will work with a team to implement merchandising plans, assist customers, learn processes, and adapt to new merchandise and store standards.

Qualifications

• 1–2 years of retail experience preferred.
• Early morning availability as an in-store operations role.
• Ability to provide friendly, efficient customer service while supporting store processes.

Responsibilities

• Deliver excellent customer service while assisting shoppers and answering questions.
• Execute pricing and signing to update merchandise signage accurately and quickly.
• Replenish and restock merchandise to ensure size and style availability on the floor.
• Receive and unload shipments; organize backroom stock and maintain safety standards.
• Support omnichannel initiatives including buy online pickup in store and ship-from-store.
• Help implement merchandising plans and maintain store standards and cleanliness.
• Participate in a learning environment to absorb new processes and safety guidelines.

Skills

Customer service

Teamwork

Fast-paced environment

Job description

JCPenney in Grand Junction, CO is seeking an Operations Associate to help create an outstanding customer experience. This early morning role involves stocking, pricing, signing, unloading shipments, and keeping the backroom safe and organized while supporting omnichannel initiatives.

You will work with a team to implement merchandising plans, assist customers, learn processes, and adapt to new merchandise and store standards.