Early Morning Retail Operations Associate — Customer Experience

JCPenney; Glendale (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

JCPenney in Glendale, AZ is seeking an Operations Associate to help create an outstanding customer experience by performing essential store operations. This early-morning role involves working with a team to prepare the store before opening and supporting customers throughout the day.

You will handle pricing, restocking, backroom organization, and omnichannel tasks while learning store procedures and safety guidelines.

Qualifications

• 1-2 years retail experience preferred.
• Early morning shift availability.
• Strong customer-service orientation.

Responsibilities

• Provide outstanding customer service and assist customers with inquiries.
• Execute pricing and signing accurately and quickly.
• Restock and replenish merchandise to meet customer demand.
• Receive and unload merchandise from trucks and organize backroom.
• Maintain backroom standards and safety.
• Contribute to Omnichannel efforts including Buy Online Pickup in Store and ship from store.
• Follow merchandising plans to present products effectively on the sales floor.
• Engage in ongoing learning about products, shrink, safety and store processes.

Skills

Customer service

Retail experience

Cash handling

Job description

JCPenney in Glendale, AZ is seeking an Operations Associate to help create an outstanding customer experience by performing essential store operations. This early-morning role involves working with a team to prepare the store before opening and supporting customers throughout the day.

You will handle pricing, restocking, backroom organization, and omnichannel tasks while learning store procedures and safety guidelines.