Retail Operations Associate — Early Morning, Customer-Focused

JCPenney; Georgia; On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations. This early‑morning role works with a team to complete functions before opening, ensuring shelves are stocked and processes run smoothly.

You will engage customers, perform pricing updates, and support inventory handling while contributing to omnichannel initiatives and adherence to merchandising standards.

Qualifications

• 1–2 years retail experience.

Responsibilities

• Customer Service – navigate the store and assist shoppers with questions or requests.
• Executes pricing and signing – update ticket prices and signage across the store quickly and accurately.
• Replenish and restock the store – pull and stage merchandise to ensure desired styles and sizes are available.
• Receive and unload merchandise – work with teammates to unload trucks and pre‑stage backroom stock.
• Backroom standards – keep stockroom safe, clean and organized.
• Omnichannel – contribute to Buy Online Pickup in Store, Ship from Store, orders, returns and merchandise receiving.
• Merchandise strategy – implement leadership plans for product placement and maintain merchandising standards.
• Participates in a learning environment – absorb new information on merchandise, shrink, safety and processes.

Job description

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations. This early‑morning role works with a team to complete functions before opening, ensuring shelves are stocked and processes run smoothly.

You will engage customers, perform pricing updates, and support inventory handling while contributing to omnichannel initiatives and adherence to merchandising standards.