Retail Mobility Tech Sales Associate

T-Mobile US Inc.; Blue Ball (OH); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental and family leave

Wellness and disability benefits

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate role. This position focuses on helping customers with technology and service needs in a fast-paced retail setting, building knowledge of products, plans, and digital tools, and delivering personalized solutions.

The role requires a High School diploma and at least 6 months in customer service or a retail environment preferred. Training is provided and benefits align with full and part-time employment.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months in customer service or sales, retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless tech.
• Collaborate with colleagues across channels to ensure seamless customer experience.
• Assist with other duties and projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate role. This position focuses on helping customers with technology and service needs in a fast-paced retail setting, building knowledge of products, plans, and digital tools, and delivering personalized solutions.

The role requires a High School diploma and at least 6 months in customer service or a retail environment preferred. Training is provided and benefits align with full and part-time employment.