Mobile Tech Sales Associate

T-MOBILE USA, Inc.; Baraboo (WI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Transit programs

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will demonstrate products, explain plans, and help customers choose options while building product knowledge and using digital tools.

Qualifications include a high school diploma and 6 months of customer service or retail experience. Training pay of $5/hour applies for up to 90 days, and prospects include advancement to Mobile Expert with performance-based

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will demonstrate products, explain plans, and help customers choose options while building product knowledge and using digital tools.

Qualifications include a high school diploma and 6 months of customer service or retail experience. Training pay of $5/hour applies for up to 90 days, and prospects include advancement to Mobile Expert with performance-based