Mobile Retail Tech & Service Associate

T-Mobile US Inc.; Natick (MA); Vor Ort; USD 33.000 - 36.000; Vollzeit

Benefits dieser Stelle

Stock grant

Employee stock purchase plan

401(k)

Paid time off

13-12 paid holidays

Zusammenfassung

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers, explain technology and service options, and guide them through the shopping journey. The role emphasizes product knowledge, customer interaction, and digital tool usage to enhance the customer experience.

The position requires a high school diploma and may include 6 months of relevant retail experience. It offers comprehensive benefits and opportunities for growth within a dynamic team environment.

Qualifikationen

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Strong communication and customer service skills.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on other duties/projects as assigned by business management.

Kenntnisse

Customer Service

Communication

Sales

Teamwork

Multitasking

Problem Solving

Engaging People

Change Agility

Ausbildung

High School Diploma/GED (Required)

Jobbeschreibung

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers, explain technology and service options, and guide them through the shopping journey. The role emphasizes product knowledge, customer interaction, and digital tool usage to enhance the customer experience.

The position requires a high school diploma and may include 6 months of relevant retail experience. It offers comprehensive benefits and opportunities for growth within a dynamic team environment.