Mobile Tech Sales Associate

T-Mobile US Inc.; Deer Park (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grants

401(k) plan

Paid time off

Employee discounts

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers and guide them through technology and service options in a fast-paced retail setting. You’ll build product knowledge, demonstrate features, and assist customers along their shopping journey.

The role emphasizes customer interaction, digital tool use, and service plan recommendations, with success measured by satisfaction and loyalty across channels.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers and guide them through technology and service options in a fast-paced retail setting. You’ll build product knowledge, demonstrate features, and assist customers along their shopping journey.

The role emphasizes customer interaction, digital tool use, and service plan recommendations, with success measured by satisfaction and loyalty across channels.