Mobile Tech Sales Associate

T-MOBILE USA, Inc.; Windham (ME); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual stock grants

Medical, dental & vision insurance

401(k) plan

Paid time off & holidays

Employee discounts

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers in a fast-paced retail setting, helping them choose technology and service plans, and delivering a top-notch shopping experience. This role emphasizes product knowledge, digital tool usage, and proactive engagement with customers.

Qualified candidates typically have a High School Diploma and some customer service or sales experience. The position offers on-site work, benefits, and opportunities for growth within a nationwide

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers in a fast-paced retail setting, helping them choose technology and service plans, and delivering a top-notch shopping experience. This role emphasizes product knowledge, digital tool usage, and proactive engagement with customers.

Qualified candidates typically have a High School Diploma and some customer service or sales experience. The position offers on-site work, benefits, and opportunities for growth within a nationwide