Mobile Retail Sales Associate — Tech Solutions & Service

T-MOBILE USA, Inc.; Fargo (ND); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k)

Stock grants

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them understand network plans, devices, and services.

You will learn product features, demonstrate digital tools, and guide customers through the shopping journey to build satisfaction and loyalty. Eligible candidates will have basic customer service or retail experience, strong communication, and teamwork.

Qualifications

• Minimum 6 months of customer service or retail sales experience.
• High School Diploma or GED required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them understand network plans, devices, and services.

You will learn product features, demonstrate digital tools, and guide customers through the shopping journey to build satisfaction and loyalty. Eligible candidates will have basic customer service or retail experience, strong communication, and teamwork.