Mobile Tech Sales Associate

T-Mobile US Inc.; Ramona (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Annual Stock Grant

Employee Stock Purchase Plan

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate technology, and guide shopping journeys in a fast-paced retail setting. You’ll develop skills in customer interaction, digital tool usage, and service plan recommendations.

The role emphasizes customer satisfaction, knowledge of products, and effective use of digital resources. Training and team collaboration are key to delivering an outstanding customer experience.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to explain network coverage and plan features.
• Complete required training on retail processes and wireless tech.
• Collaborate across channels to ensure a seamless customer experience.

Skills

Change Agility

Communication

Customer Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate technology, and guide shopping journeys in a fast-paced retail setting. You’ll develop skills in customer interaction, digital tool usage, and service plan recommendations.

The role emphasizes customer satisfaction, knowledge of products, and effective use of digital resources. Training and team collaboration are key to delivering an outstanding customer experience.