Retail Mobile Tech & Service Expert

T-Mobile; City of Frankenmuth (MI); Presencial; USD 37 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grant

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental and family leave

Tuition assistance

Resumo da oferta

T-Mobile in the United States is seeking a Retail Associate to engage customers, demonstrate technology and guide them through service options in a fast-paced store environment.

You will build product knowledge, use digital tools, and deliver personalized solutions while contributing to a positive customer experience. This role emphasizes collaboration and a proactive mindset within a team that values growth opportunities.

Qualificações

• Change Agility is required.
• Strong communication skills are required.
• Excellent customer problem solving abilities are required.
• Customer service experience is required.
• Ability to engage customers effectively.
• Ability to multitask in a fast-paced environment.
• Sales experience is preferred.
• Teamwork orientation is essential.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

T-Mobile in the United States is seeking a Retail Associate to engage customers, demonstrate technology and guide them through service options in a fast-paced store environment.

You will build product knowledge, use digital tools, and deliver personalized solutions while contributing to a positive customer experience. This role emphasizes collaboration and a proactive mindset within a team that values growth opportunities.