Tech-Savvy Mobile Retail Associate

T-Mobile; Norland (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock grants

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and support customers throughout their shopping journey. The role emphasizes customer interaction, digital tool usage, and service plan recommendations to enhance the shopping experience.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Use digital tools to demonstrate network coverage and service plans to customers.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties or projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and support customers throughout their shopping journey. The role emphasizes customer interaction, digital tool usage, and service plan recommendations to enhance the shopping experience.