Retail Mobile Activation & Service Specialist

Comcast Technology Solutions; Jacksonville, Northern (FL, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Comcast Technology Solutions is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be a go-to technical and operational resource, helping maintain a clean and efficient store environment and providing exceptional customer support for Comcast products and services.

RSA responsibilities include assisting customers, stocking inventory, participating in cycle counts, and

Qualifications

• High School Diploma / GED required.
• 0–2 years of relevant work experience.
• Strong communication and customer service skills.

Responsibilities

• Assist with delivering a best-in-class customer experience across mobile, operational, and transactional activities.
• Serve as a go-to technical and operational resource for store team members.
• Help maintain a clean, accessible, and functional store environment for customers and colleagues.
• Demonstrate Comcast technologies and guide customers through basic usage.”
• Assist with inventory receiving and back-of-house stocking to store standards.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Technology Solutions is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be a go-to technical and operational resource, helping maintain a clean and efficient store environment and providing exceptional customer support for Comcast products and services.

RSA responsibilities include assisting customers, stocking inventory, participating in cycle counts, and