Retail Mobile Activation & Customer Experience Specialist

Comcast; Germantown (TN); On-site; USD 17,047 - 24,280; Full time

Job summary

Comcast is seeking a Retail Service Associate in Germantown, TN. The role focuses on providing exceptional customer support in mobile activations and maintaining a clean store environment. Responsibilities include troubleshooting device issues, educating customers on products, and assisting with operational tasks to ensure smooth service delivery. A high school diploma and a customer-focused attitude are essential. Base pay is set at $15.00 per hour.

Qualifications

• 0-2 years of relevant work experience required.
• Must be customer-focused and possess strong communication skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Support mobile activations and customer education.
• Troubleshoot complex device or service issues.
• Assist with operations to maintain store standards.

Skills

Customer‑Focused

Workplace Organization

Teamwork

Self Motivation

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate in Germantown, TN. The role focuses on providing exceptional customer support in mobile activations and maintaining a clean store environment. Responsibilities include troubleshooting device issues, educating customers on products, and assisting with operational tasks to ensure smooth service delivery. A high school diploma and a customer-focused attitude are essential. Base pay is set at $15.00 per hour.