Mobile Activations & Customer Experience Pro

Comcast; Stafford Township (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

Comcast is seeking a Retail Service Associate to join our store team in a fast-paced environment. You will help customers with mobile activations, setup, and education, while maintaining a clean and welcoming store.

The role requires strong communication and problem solving, with a focus on delivering a best-in-class customer experience. Base pay starts at $17.00 per hour, with potential for bonuses and commissions based on performance.

Qualifications

• High School Diploma or GED required.
• 0–2 years of relevant work experience preferred.
• Strong customer service and communication skills are desired.

Responsibilities

• Activate devices and educate customers on usage and features.
• Troubleshoot basic device issues and assist with account security.
• Support in-store operations and ensure a clean, engaging customer environment.
• Assist with on-demand deliveries and upsell accessories where appropriate.

Skills

Customer-Focused

Workplace Organization

Technical Knowledge

Teamwork

Self Motivation

Resilience

Problem Solving

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate to join our store team in a fast-paced environment. You will help customers with mobile activations, setup, and education, while maintaining a clean and welcoming store.

The role requires strong communication and problem solving, with a focus on delivering a best-in-class customer experience. Base pay starts at $17.00 per hour, with potential for bonuses and commissions based on performance.