Mobile Activation & Customer Experience Specialist

Comcast; Hendersonville (TN); On-site; USD 17,331 - 24,684; Part time

Benefits offered by this job

Commission eligibility for sales positions

Bonus for non-sales positions

Comprehensive benefits package

Job summary

Comcast is seeking a Retail Service Associate in Hendersonville, Tennessee to enhance the customer experience through mobile activations and operational support. You'll lead customers in activating devices, resolving issues, and supporting device education. Ideal candidates are customer-focused with a high school diploma or GED and 0-2 years of experience. The position offers a base pay of $15.25 and includes comprehensive benefits to support employees financially, physically, and emotionally.

Qualifications

• 0-2 years of relevant work experience required.
• Ability to provide exceptional customer support and technical assistance.
• Strong understanding of technology and the ability to educate customers.

Responsibilities

• Support the store team in creating a best-in-class customer service experience.
• Troubleshoot and resolve customer issues with devices and services.
• Maintain a clean and efficient store environment.

Skills

Customer-Focused

Workplace Organization

Teamwork

Self Motivation

Resilience

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate in Hendersonville, Tennessee to enhance the customer experience through mobile activations and operational support. You'll lead customers in activating devices, resolving issues, and supporting device education. Ideal candidates are customer-focused with a high school diploma or GED and 0-2 years of experience. The position offers a base pay of $15.25 and includes comprehensive benefits to support employees financially, physically, and emotionally.