Retail Lead: Fan Experience & Operations (Home Games)

Fanatics Inc; Chapel Hill (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Fanatics Inc. is seeking a Retail Lead in Chapel Hill, NC to drive retail results and support fan experiences. The role involves managing retail operations, executing daily tasks, and coaching team members to provide exemplary service.

Ideal candidates will bring retail or customer service experience and possess strong communication skills. Flexibility in scheduling is required. Join us and be part of a team that thrives on innovation and delivering exceptional results for sports fans.

Qualifications

• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Strong communication, interpersonal, and teamwork skills.

Responsibilities

• Drive sales results through daily operations execution.
• Support back of house operations and maintain stockroom organization.
• Coach Retail Associates for exemplary fan experience.

Skills

Retail operations

Customer service

Communication

Teamwork

Education

High school diploma or equivalent experience

Tools

OpSuite5.0

POS systems

CAYAN

Job description

Fanatics Inc. is seeking a Retail Lead in Chapel Hill, NC to drive retail results and support fan experiences. The role involves managing retail operations, executing daily tasks, and coaching team members to provide exemplary service.

Ideal candidates will bring retail or customer service experience and possess strong communication skills. Flexibility in scheduling is required. Join us and be part of a team that thrives on innovation and delivering exceptional results for sports fans.