Retail Lead — Fan Experience & Operations

Fanatics Collectibles; Minneapolis (MN); Presencial; USD 22 000 - 32 000; Tempo integral

Resumo da oferta

Fanatics Commerce is seeking a Retail Lead to drive daily operations and fan experience during home games, leveraging bold leadership and execution excellence. You will supervise Retail Associates, manage stockroom organization, and partner with leadership on revenue targets, per cap, and UPT.

Proficiency with OpSuite5.0, POS, and CAYAN is a plus, with a flexible schedule including evenings and weekends. Prior retail or hospitality experience and the ability to stand for long periods are

Qualificações

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsabilidades

• Drive sales results by consistent execution of daily operations.
• Support back of house operations; maintain stockroom organization.
• Knowledge of retail operation systems including OpSuite5.0, POS and CAYAN.
• Partner with Leadership on decisions including revenue targets, per cap and UPT.
• Collaborate with Retail Associates to ensure an exemplary fan experience.
• Perform Manager on Duty responsibilities as needed.

Conhecimentos

Communication

Teamwork

Adaptability

Customer service

Stand/movement ability

Formação académica

High school diploma or equivalent

Ferramentas

OpSuite5.0

POS

CAYAN

Descrição da oferta de emprego

Fanatics Commerce is seeking a Retail Lead to drive daily operations and fan experience during home games, leveraging bold leadership and execution excellence. You will supervise Retail Associates, manage stockroom organization, and partner with leadership on revenue targets, per cap, and UPT.

Proficiency with OpSuite5.0, POS, and CAYAN is a plus, with a flexible schedule including evenings and weekends. Prior retail or hospitality experience and the ability to stand for long periods are