Retail Keyholder (Part-Time) - Design-Driven Customer Experience

Framebridge, Inc.; Plano (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

And more

Job summary

Framebridge, Inc. is seeking a Retail Part Time Keyholder for our Plano store to uphold customer service standards and represent the Framebridge brand in-store.

You will support onboarding and training of retail team members, execute and improve store operations, and share product knowledge while coaching others. Flexibility to work evenings and weekends is required; Framebridge offers a competitive hourly range and benefits.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Strong listening, communication, and relationship-building skills.
• Interest in design and excitement to work in a creative environment.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Customer service

Communication

Interpersonal skills

Retail knowledge

Problem solving

Education

Degree in art, design, marketing or related fields

Job description

Framebridge, Inc. is seeking a Retail Part Time Keyholder for our Plano store to uphold customer service standards and represent the Framebridge brand in-store.

You will support onboarding and training of retail team members, execute and improve store operations, and share product knowledge while coaching others. Flexibility to work evenings and weekends is required; Framebridge offers a competitive hourly range and benefits.