Creative Retail Keyholder - Part-Time, Evenings & Weekends

Framebridge; Mount Pleasant (NC); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

Job summary

Framebridge is seeking a Retail Part Time Keyholder in Mt Pleasant, NC to uphold Framebridge’s customer-first service and brand standards in our store. We are a growing consumer-based business operating online and in retail stores.

You will support onboarding, training great retail teammates, and execute store operations to meet customer experience and financial goals while sharing design knowledge and advice.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Retail experience

Customer service

Strong communication

Design interest

Education

Art/design/marketing degree preferred

Job description

Framebridge is seeking a Retail Part Time Keyholder in Mt Pleasant, NC to uphold Framebridge’s customer-first service and brand standards in our store. We are a growing consumer-based business operating online and in retail stores.

You will support onboarding, training great retail teammates, and execute store operations to meet customer experience and financial goals while sharing design knowledge and advice.