Retail Keyholder — Design-Savvy Customer Experience

Framebridge Inc; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Frame discount

Paid time off

Commuter benefits

Job summary

Framebridge Inc is seeking a Retail Keyholder in our Denver stores to uphold the Framebridge brand and deliver outstanding customer experiences. You will lead by example, train staff, and ensure operations meet sales and service goals while maintaining our 100% happiness standard.

You should bring prior retail or hospitality experience, strong communication, a friendly yet professional demeanor, and the ability to work evenings and weekends.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Excellent listening, oral, and communication skills.
• Ability to coach and develop retail team members.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.

Skills

Retail experience

Customer service

Communication skills

Interpersonal skills

Education

Degree in art/design/marketing (preferred)

Job description

Framebridge Inc is seeking a Retail Keyholder in our Denver stores to uphold the Framebridge brand and deliver outstanding customer experiences. You will lead by example, train staff, and ensure operations meet sales and service goals while maintaining our 100% happiness standard.

You should bring prior retail or hospitality experience, strong communication, a friendly yet professional demeanor, and the ability to work evenings and weekends.