Retail Keyholder: Lead Customer Experience & Framing

Framebridge; Birmingham (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Flexible Time Off

Employee discounts

Paid holidays

Learning opportunities

Job summary

Framebridge is looking for a Retail Full Time Keyholder in Birmingham who will bring energy, leadership, and a customer-first attitude to their team. You'll be responsible for exceptional customer service and onboarding new team members, while having flexibility to work evenings and weekends.

The ideal candidate will have strong communication skills and a passion for design. The role offers medical, dental, and vision benefits, as well as a 401(k) retirement program.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• An engaging personality with strong influence and relationship-building skills.
• Interest in design and a creative environment.

Responsibilities

• Set the standard of offering exceptional customer service.
• Support onboarding and training of retail team members.
• Execute and improve operational activities in retail stores.

Skills

Customer service

Leadership

Communication

Problem-solving

Adaptability

Time-management

Interpersonal skills

Education

Degree in art, design, marketing or relevant fields

Job description

Framebridge is looking for a Retail Full Time Keyholder in Birmingham who will bring energy, leadership, and a customer-first attitude to their team. You'll be responsible for exceptional customer service and onboarding new team members, while having flexibility to work evenings and weekends.

The ideal candidate will have strong communication skills and a passion for design. The role offers medical, dental, and vision benefits, as well as a 401(k) retirement program.