Retail Keyholder & Leader (Evenings & Weekends)

Framebridge Inc; Birmingham (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Retirement

Parental leave

Flexible time off

Employee discounts

Pet insurance

EAP

Job summary

Framebridge is seeking a Keyholder for our Birmingham, MI store to lead on the sales floor with a customer-first approach and strong brand representation. You will support the Store Manager and mentor retail teammates while ensuring a best-in-class customer experience and accurate store operations.

The ideal candidate brings retail leadership experience, excellent communication skills, and an interest in design to help customers frame what they love.

Qualifications

• Experience as a key holder in customer service, retail, or hospitality.
• Strong communication and interpersonal skills with a customer-first mindset.
• Interest in design and a creative, collaborative environment.

Responsibilities

• Set the standard for exceptional customer service and brand representation in-store.
• Support onboarding and training of retail team members.
• Execute and improve in-store operations to meet customer experience and sales goals.
• Provide product knowledge and design advice to customers.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Relationship building

Design interest

Education

Design/Marketing degree

Job description

Framebridge is seeking a Keyholder for our Birmingham, MI store to lead on the sales floor with a customer-first approach and strong brand representation. You will support the Store Manager and mentor retail teammates while ensuring a best-in-class customer experience and accurate store operations.

The ideal candidate brings retail leadership experience, excellent communication skills, and an interest in design to help customers frame what they love.