Keyholder Leader: Flexible Hours & Exceptional Customer Experience

Framebridge Inc; Birmingham (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Parental leave and return program

Flexible Time Off and paid holidays

Employee discounts

Job summary

Framebridge Inc. in Birmingham, MI is seeking a Full-Time Keyholder to lead store operations and deliver a premium customer experience. You will take on on-floor leadership, training, and ensure Framebridge standards are met while engaging customers with product knowledge and design advice.

The role requires evenings and weekends, and pays a base rate of $18.00 per hour. Framebridge offers benefits and a supportive retail environment designed to help you grow with the brand.

Qualifications

• Experience as a key holder in retail or hospitality.
• Strong customer service and communication skills.
• Ability to adapt to evenings and weekends.

Responsibilities

• Set the standard of exceptional customer service and brand representation.
• Support onboarding and training of retail team members.
• Execute operational activities to meet customer experience and sales goals.
• Provide product knowledge and design advice to customers.
• Coach teammates to deliver Framebridge experience.

Skills

Keyholder experience

Customer service

Retail

Interpersonal communication

Education

Degree in art/design/marketing or relevant fields

Job description

Framebridge Inc. in Birmingham, MI is seeking a Full-Time Keyholder to lead store operations and deliver a premium customer experience. You will take on on-floor leadership, training, and ensure Framebridge standards are met while engaging customers with product knowledge and design advice.

The role requires evenings and weekends, and pays a base rate of $18.00 per hour. Framebridge offers benefits and a supportive retail environment designed to help you grow with the brand.