Retail Keyholder - Birmingham (Part-Time, Evenings)

Framebridge; Birmingham (AL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with employer match

Parental leave

Flexible time off

Employee discounts

Disability Insurance

EAP

Learning & development

Commuter benefits

Pet insurance

And more!

Job summary

Framebridge is seeking a Part-Time Keyholder in Birmingham, AL to lead our store floor with energy and a customer-first attitude. You will hold key responsibilities and report to the Store Manager.

You will deliver exceptional service, help onboard teammates, and drive in-store operations to meet financial goals while remaining flexible for evenings and weekends. Framebridge values design, craftsmanship, and teamwork.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Strong communication, interpersonal and relationship-building skills.
• Interest in design and excitement to work in a creative environment.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply listening and communication skills to build relationships with customers and coach team members.
• Demonstrate deep product knowledge and design advice to customers and train staff accordingly.
• Answer questions and troubleshoot issues with sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends.

Skills

Keyholder experience

Customer service

Retail leadership

Communication skills

Education

Degree in art/design/marketing

Job description

Framebridge is seeking a Part-Time Keyholder in Birmingham, AL to lead our store floor with energy and a customer-first attitude. You will hold key responsibilities and report to the Store Manager.

You will deliver exceptional service, help onboard teammates, and drive in-store operations to meet financial goals while remaining flexible for evenings and weekends. Framebridge values design, craftsmanship, and teamwork.