Retail Keyholder - Design-Driven Customer Experience Lead

Framebridge, Inc.; Charlotte (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program

Frame discount

Contests and Incentives

Commuter benefits

Job summary

Framebridge, Inc. is looking for a Retail Part Time Keyholder in Charlotte, NC. The ideal candidate will set the standard for exceptional customer service, support new team members, and manage operational activities to meet retail goals.

With a focus on service quality, the role involves deep product knowledge and the ability to deliver on customer expectations while embracing challenges and adapting to change.

Experience in retail, strong communication skills, and a passion for design are key attributes for success. Framebridge offers competitive benefits and is committed to fostering an inclusive workplace.

Qualifications

• Experience as a key holder in a retail or customer service role.
• Engaging personality with strong communication skills.
• Interest in design and working in a creative environment.
• Quick learner of new tools and technology.

Responsibilities

• Set the standard of offering exceptional customer service.
• Support onboarding and training of retail team members.
• Execute operational activities to meet customer experience goals.
• Demonstrate product knowledge and design advice to customers.

Skills

Customer service experience

Interpersonal skills

Time-management

Adaptability

Education

Degree in art, design, marketing or relevant fields

Job description

Framebridge, Inc. is looking for a Retail Part Time Keyholder in Charlotte, NC. The ideal candidate will set the standard for exceptional customer service, support new team members, and manage operational activities to meet retail goals.

With a focus on service quality, the role involves deep product knowledge and the ability to deliver on customer expectations while embracing challenges and adapting to change.

Experience in retail, strong communication skills, and a passion for design are key attributes for success. Framebridge offers competitive benefits and is committed to fostering an inclusive workplace.