Retail Key Holder: Lead Store Experience & Team Growth

Bath & Body Works; Denver (CO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

DailyPay

40% merchandise discount

Tuition-free education with Guild

Job summary

Bath & Body Works is seeking a Key Holder in Denver to support achieving sales plans through effective execution of store and operational tasks. You will be a brand ambassador, connecting with customers, leading shifts, and guiding associates to deliver memorable feel-good moments.

You’ll coach team members, demonstrate product knowledge, and ensure adherence to store policies while maintaining a safe, engaging shopping environment.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.

Responsibilities

• Lead store tasks and perform duties as Manager on Duty when scheduled.
• Provide feedback and coaching to team members.
• Deliver exceptional in-store customer experiences with strong product knowledge and selling behaviors.
• Maintain product knowledge, store policies, and daily goals.
• Oversee opening/closing routines and execute directives.

Skills

Customer service

Team leadership

Communication

Education

High school diploma

Job description

Bath & Body Works is seeking a Key Holder in Denver to support achieving sales plans through effective execution of store and operational tasks. You will be a brand ambassador, connecting with customers, leading shifts, and guiding associates to deliver memorable feel-good moments.

You’ll coach team members, demonstrate product knowledge, and ensure adherence to store policies while maintaining a safe, engaging shopping environment.