Retail Key Holder: Lead & Elevate In-Store Experience

lbrands; Statesville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

40% merchandise discount

Daily or Weekly Pay

Medical, Dental and Vision Benefits

Job summary

Bath & Body Works in the United States is seeking a Store Key Holder to help drive sales through effective store execution, leadership, and outstanding customer service. You’ll support the Store Manager, lead daily activities, and ensure a welcoming checkout and product knowledge.

You’ll coach associates, manage opening/closing routines, and uphold safety and visual standards while delivering a feel-good guest experience.

Qualifications

• Customer-first mindset with strong communication and sales skills.
• Ability to coach and develop team members.
• Experience in retail operations and cash handling.

Responsibilities

• Lead store operations and act as Manager on Duty when scheduled.
• Provide performance feedback and recommendations to managers.
• Drive exceptional in-store experiences through selling behaviors and product knowledge.
• Display knowledge of product, policies, and store strategies.
• Set daily direction and goals for the team.
• Perform opening/closing routines including cash handling and receiving shipments.

Skills

Customer service

Leadership

Communication

Sales experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Bath & Body Works in the United States is seeking a Store Key Holder to help drive sales through effective store execution, leadership, and outstanding customer service. You’ll support the Store Manager, lead daily activities, and ensure a welcoming checkout and product knowledge.

You’ll coach associates, manage opening/closing routines, and uphold safety and visual standards while delivering a feel-good guest experience.