Retail Key Holder | Lead & Elevate Customer Experience

Bath & Body Works; Carlisle (Cumberland County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

DailyPay

40% merchandise discount

Tuition assistance

Job summary

Bath & Body Works is seeking a Key Holder to support achieving sales targets through effective execution of store tasks and daily leadership responsibilities. You will act as Manager on Duty when scheduled, guiding a customer-focused team and maintaining brand standards.

The role emphasizes delivering outstanding customer experiences, coaching associates, and ensuring adherence to policies and procedures while promoting the iconic Bath & Body Works brand.

Qualifications

• Customer-first attitude and ability to deliver great customer experiences.
• Experience leading a team or being a store lead.
• Strong communication and coaching skills for performance feedback.

Responsibilities

• Lead store operations as assigned by the Store Manager.
• Provide feedback and coaching to team members.
• Deliver exceptional in-store experiences and product knowledge.
• Demonstrate company policies and store strategies to staff.
• Set daily goals and coordinate opening/closing routines.
• Assist with floorset execution and visual presentation.

Skills

Customer focus

Leadership

Sales experience

Communication

Coaching

Education

High school diploma

Job description

Bath & Body Works is seeking a Key Holder to support achieving sales targets through effective execution of store tasks and daily leadership responsibilities. You will act as Manager on Duty when scheduled, guiding a customer-focused team and maintaining brand standards.

The role emphasizes delivering outstanding customer experiences, coaching associates, and ensuring adherence to policies and procedures while promoting the iconic Bath & Body Works brand.