Retail Key Holder: Lead & Elevate Store Experience

lbrands

Nampa (ID)

On-site

USD 42,000 - 54,000

Full time

3 days ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

40% merchandise discount
Daily or Weekly Pay

Job summary

Bath & Body Works is seeking aKey Holder to support delivering sales plans and to execute store and operational tasks. Frontline leadership will guide customer experience, vendor relations, and daily store operations with a focus on selling excellence and brand embodiment.

The role emphasizes coaching, in-the-moment feedback, and maintaining product knowledge while driving safe, engaging customer interactions in a dynamic retail environment.

Qualifications

  • Thrives in a customer-first retail environment.
  • Ability to foster a customer-focused selling culture.
  • Demonstrated sales, customer experience, and operational results in a fast-paced setting.
  • Effective communication and adaptability, with openness to feedback.

Responsibilities

  • Lead as Manager on Duty when scheduled and address customer experience issues.
  • Provide feedback and recommendations to managers.
  • Drive in-store experiences through product knowledge and selling behaviors.
  • Demonstrate knowledge of products, policies, and store strategies.
  • Set daily/shift directions and goals for the team.
  • Perform opening/closing routines and process shipments and directives.
  • Engage customers with needs-based recommendations and product demos.
  • Assist with floorset, window changes, and visual merchandising as needed.
  • Maintain safety and store appearance; lift up to 50 pounds.

Skills

Customer focus
Sales experience
Communication
Coaching
De-escalation
Shift management

Education

High school diploma or GED

Job description

Bath & Body Works is seeking aKey Holder to support delivering sales plans and to execute store and operational tasks. Frontline leadership will guide customer experience, vendor relations, and daily store operations with a focus on selling excellence and brand embodiment.

The role emphasizes coaching, in-the-moment feedback, and maintaining product knowledge while driving safe, engaging customer interactions in a dynamic retail environment.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Retail Key Holder: Lead Store & Elevate Experience
Retail Key Holder: Lead Store & Elevate Experience

Bath & Body Works • Fenton (MI)

On-site
USD 17,000 - 22,000
DailyPay
Tuition assistance with Guild
40% merchandise discount
+2
Retail Key Holder: Lead Store & Elevate Guest Experience
Retail Key Holder: Lead Store & Elevate Guest Experience

Bath & Body Works • Terre Haute (IN)

On-site
USD 17,000 - 22,000
40% merchandise discount
DailyPay access to earned wages
Tuition-free education with Guild
Retail Key Holder | Lead & Elevate Customer Experience
Retail Key Holder | Lead & Elevate Customer Experience

Bath & Body Works • Carlisle

On-site
USD 18,000 - 25,000
DailyPay
40% merchandise discount
Tuition assistance
Retail Key Holder: Lead Shifts & Elevate Customer Experience
Retail Key Holder: Lead Shifts & Elevate Customer Experience

Bath & Body Works • Pineville (NC)

On-site
USD 21,000 - 26,000
40% merchandise discount
DailyPay
Weekly pay
Retail Key Holder: Lead Store & Elevate Customer Experience
Retail Key Holder: Lead Store & Elevate Customer Experience

Bath & Body Works • DuBois

On-site
USD 32,000 - 45,000
40% merchandise discount
DailyPay on-demand wages
Tuition assistance / reimbursement
Retail Key Holder - Lead Store Experience
Retail Key Holder - Lead Store Experience

lbrands • Camp Hill

On-site
USD 17,000 - 25,000
40% merchandise discount
DailyPay
Tuition assistance
+1
Retail Key Holder: Lead Store & Deliver Great Experiences
Retail Key Holder: Lead Store & Deliver Great Experiences

Bath & Body Works • Miami (FL)

On-site
USD 32,000 - 52,000
40% merchandise discount
DailyPay wages access
Tuition assistance with Guild
Retail Key Holder — Lead Store & Customer Experience
Retail Key Holder — Lead Store & Customer Experience

lbrands • Washington

On-site
USD 36,000 - 48,000
DailyPay
Discount 40%
Tuition assistance
+1
Retail Key Holder: Lead & Elevate In-Store Experience
Retail Key Holder: Lead & Elevate In-Store Experience

lbrands • Statesville (NC)

On-site
USD 17,000 - 25,000
40% merchandise discount
Daily or Weekly Pay
Medical, Dental and Vision Benefits
Retail Key Holder: Lead Store & Elevate Customer Experience
Retail Key Holder: Lead Store & Elevate Customer Experience

Bath & Body Works • Mount Pleasant

On-site
USD 18,000 - 25,000
On-demand earned wage access (DailyPay
Tuition-free education via Guild
Voluntary medical, dental, vision, and
+3