Retail Key Holder: Elevate Customer Experience

lbrands; Mooresville (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Tuition-free education

Health benefits

Job summary

Bath & Body Works is seeking a Key Holder to support sales plans and execute store operations. You will lead the team in delivering exceptional customer experiences, coach associates, and ensure product knowledge and store standards are upheld.

The role requires strong communication, customer focus, and the ability to work peak hours including evenings, weekends and holidays. Join a brand that emphasizes growth and feel-good moments daily.

Qualifications

• Experience delivering strong customer experiences.
• Ability to drive sales and meet performance goals.
• Proven ability to coach and develop team members.
• Effective communication and feedback skills.
• Availability for peak days, evenings, weekends, and holidays.

Responsibilities

• Lead store tasks and operations for daily execution.
• Provide feedback and guidance to associates and managers.
• Model selling behaviors and product knowledge to customers.
• Maintain product knowledge, policies, and store strategies.
• Plan daily goals and shifts; perform opening/closing routines.

Skills

Customer service

Sales

Leadership

Communication

Education

High school diploma or equivalent

Job description

Bath & Body Works is seeking a Key Holder to support sales plans and execute store operations. You will lead the team in delivering exceptional customer experiences, coach associates, and ensure product knowledge and store standards are upheld.

The role requires strong communication, customer focus, and the ability to work peak hours including evenings, weekends and holidays. Join a brand that emphasizes growth and feel-good moments daily.