Retail Guest Services & Pick-Up Expert

Floor & Decor; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, LifeInsurance

Job summary

Floor & Decor in Florida seeks a front-line associate to greet customers and manage the storage buy pick-up process. You will verify identities, collect required information, and handle POS transactions while upholding safety SOPs.

The role offers both full-time and part-time schedules. You should have at least one year of retail experience, strong communication, and solid computer skills to coordinate pickups and assist customers with product questions.

Qualifications

• At least 1 year of retail sales experience.
• Excellent verbal and written communication.
• Strong interpersonal skills for all store levels.
• Proficient with computers and POS systems.
• Self-motivated and able to work in a fast-paced environment.

Responsibilities

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process.
• Demonstrate knowledge of SOP for phone answering.
• Verify the identity of customers picking up orders.
• Handle POS transactions and process pickups.
• Maintain product knowledge and assist with questions.

Skills

Retail sales experience

Excellent communication

Interpersonal skills

Computer skills

Self-starter

Job description

Floor & Decor in Florida seeks a front-line associate to greet customers and manage the storage buy pick-up process. You will verify identities, collect required information, and handle POS transactions while upholding safety SOPs.

The role offers both full-time and part-time schedules. You should have at least one year of retail experience, strong communication, and solid computer skills to coordinate pickups and assist customers with product questions.