Customer Experience & Storage Pick-Up Specialist

Talentify; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor in Florida is seeking a customer-facing associate to greet customers and manage the storage buy pick-up process. Both full-time and part-time roles are available.

The base pay starts at $15.15 per hour, with higher starting pay based on experience. Responsibilities include assisting customers with product questions, processing pickups in POS, and ensuring safety procedures are followed in a fast-paced, warehouse-style environment.

Qualifications

• 1 year of retail sales experience or an equivalent combination of education and experience.
• Excellent communication skills (verbal and written).
• Ability to work well with all store levels in a fast-paced environment.

Responsibilities

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the company’s car topper program.
• Demonstrate knowledge and comply with the company’s phone answering SOP.
• Verify the identity of the person picking up the storage buy order(s).
• Obtain required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Follow safety SOPs for lifting practices.
• Be an expert in product knowledge and assist customers.

Skills

Communication

Interpersonal skills

POS system

Retail experience

Tools

POS system

Job description

Floor & Decor in Florida is seeking a customer-facing associate to greet customers and manage the storage buy pick-up process. Both full-time and part-time roles are available.

The base pay starts at $15.15 per hour, with higher starting pay based on experience. Responsibilities include assisting customers with product questions, processing pickups in POS, and ensuring safety procedures are followed in a fast-paced, warehouse-style environment.