Customer Care & Pick-Up Specialist

Floor & Decor Holdings Inc. (old); Grapevine (TX); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life and more

Descrizione del lavoro

Floor & Decor Holdings Inc. is seeking a customer-facing associate to greet shoppers and manage the customer storage buy pickup process.

You will verify pickup identities, assist customers with product selections, and ensure smooth pickup transactions in our POS system, while upholding safety standards and stocking duties. The role requires excellent communication and interpersonal skills, with 1 year of retail experience; strong computer aptitude and ability to navigate store procedures in a

Competenze

• 1 year of retail sales experience or equivalent education/experience
• Excellent verbal and written communication skills
• Strong interpersonal skills to work with all store levels
• Solid computer skills and internet coordination experience
• Self-starter in a fast-paced environment

Mansioni

• Greet customers and manage the storage buy pick-up process
• Verify identity of customers picking up orders
• Provide product knowledge and assist with selections
• Deliver pickup orders in POS system
• Maintain safety and lifting standards
• Keep products stocked and clean per brand standards
• Assist customers with questions and store procedures

Conoscenze

Retail sales

Customer service

Interpersonal skills

Computer skills

Strumenti

POS system

Descrizione del lavoro

Floor & Decor Holdings Inc. is seeking a customer-facing associate to greet shoppers and manage the customer storage buy pickup process.

You will verify pickup identities, assist customers with product selections, and ensure smooth pickup transactions in our POS system, while upholding safety standards and stocking duties. The role requires excellent communication and interpersonal skills, with 1 year of retail experience; strong computer aptitude and ability to navigate store procedures in a