Retail Guest Experience Specialist - Create Furry Friends

Build-A-Bear Workshop; West Nyack (NY); On-site; USD 23,000 - 24,000; Full time

Job summary

Build-A-Bear Workshop is seeking a Bear Builder associate to engage guests in creating personalized furry friends and to provide a memorable store experience.

You will work in a fast-paced retail setting, delivering exceptional guest service, maintaining brand standards, and collaborating with teammates to meet department goals. High school diploma or GED is required; Associate’s degree is preferred.

Qualifications

• High school diploma or GED equivalent required.
• Associate's degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating enthusiasm for our brand.
• Create a warm atmosphere for guests and ensure satisfaction with their experience.
• Uphold operational excellence by meeting brand standards and guidelines.
• Be dependable, engaged, and a strong team contributor.

Skills

Guest service

Team player

Interpersonal skills

Flexible

Education

High school diploma or GED

Associate's degree (preferred)

Job description

Build-A-Bear Workshop is seeking a Bear Builder associate to engage guests in creating personalized furry friends and to provide a memorable store experience.

You will work in a fast-paced retail setting, delivering exceptional guest service, maintaining brand standards, and collaborating with teammates to meet department goals. High school diploma or GED is required; Associate’s degree is preferred.