Guest Experience Specialist – Fun, Friendly Retail

Build-A-Bear Workshop; El Paso (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going and team-oriented to engage with guests, helping them create their personalized furry friends and deliver a memorable experience.

The position emphasizes guest service, a warm atmosphere, and adherence to brand standards. Candidates should have a high school diploma or GED, with an associate degree preferred, and be dependable, flexible, and enthusiastic about meeting people.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Customer service

Enthusiasm

Dependable

Flexible

Integrity

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going and team-oriented to engage with guests, helping them create their personalized furry friends and deliver a memorable experience.

The position emphasizes guest service, a warm atmosphere, and adherence to brand standards. Candidates should have a high school diploma or GED, with an associate degree preferred, and be dependable, flexible, and enthusiastic about meeting people.