Guest Experience Specialist

Build-A-Bear Workshop; Laredo (TX); On-site; USD 18,000 - 21,000; Full time

Job summary

Build-A-Bear Workshop is seeking energetic Bear Builder associates to engage with guests and help create personalized furry friends on the sales floor. You will contribute to a fun, inclusive atmosphere and deliver memorable experiences.

Ideal candidates have a high school diploma or GED, with preferred associates degree in business or related field. You will work in a dynamic retail environment, collaborating with team members to meet brand standards.

Qualifications

• Provides exceptional guest service and a memorable experience.
• Engages with guests with enthusiasm for the brand.
• Maintains a warm, inclusive atmosphere for guests.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Guest service

Team player

Communication

Education

High school diploma or GED

Associate’s degree

Job description

Build-A-Bear Workshop is seeking energetic Bear Builder associates to engage with guests and help create personalized furry friends on the sales floor. You will contribute to a fun, inclusive atmosphere and deliver memorable experiences.

Ideal candidates have a high school diploma or GED, with preferred associates degree in business or related field. You will work in a dynamic retail environment, collaborating with team members to meet brand standards.