Guest Experience Specialist

Build-A-Bear Workshop; Victorville (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going, and team-oriented to engage guests and help create personalized furry friends.

You will provide exceptional guest service, uphold brand standards, and contribute to a warm, inclusive atmosphere in our retail stores. This role requires a high school diploma or GED and values a friendly, dependable attitude.

Qualifications

• High school diploma or GED required.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Team player

Flexible

Positive attitude

Education

High school diploma or GED

Associate’s degree in business/management

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going, and team-oriented to engage guests and help create personalized furry friends.

You will provide exceptional guest service, uphold brand standards, and contribute to a warm, inclusive atmosphere in our retail stores. This role requires a high school diploma or GED and values a friendly, dependable attitude.