Retail Guest Experience Specialist

Build-A-Bear Workshop; Franklin (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop is seeking a Bear Builder associate to engage with guests and help create memorable, personalized furry friends. You will promote an inclusive, fun atmosphere while upholding brand standards throughout shifts in a retail setting.

The role emphasizes a positive attitude, strong guest interaction, dependability, and flexibility to contribute to a high-energy team environment.

Qualifications

• Mandatory: High school diploma or GED.
• Preferred: Associate’s degree in business, management, or a related field.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

People skills

Dependable

Flexible

Integrity

Warm personality

Education

High school diploma or GED

Job description

Build-A-Bear Workshop is seeking a Bear Builder associate to engage with guests and help create memorable, personalized furry friends. You will promote an inclusive, fun atmosphere while upholding brand standards throughout shifts in a retail setting.

The role emphasizes a positive attitude, strong guest interaction, dependability, and flexibility to contribute to a high-energy team environment.