Retail Guest Experience Specialist

Build-A-Bear Workshop; Cumming (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Georgia seeks a Bear Builder Associate to join our retail team and help guests create personalized furry friends. You will engage guests with enthusiasm, uphold brand standards, and contribute to a welcoming store environment.

A high school diploma or GED is required, with a preferred associate degree in business or a related field. This role emphasizes teamwork and customer-focused service.

Qualifications

• High school diploma or GED equivalent
• Associate’s degree in business, management, or a related field

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions
• Uphold operational excellence by meeting brand standards and guidelines
• Strong team commitment; be dependable, engaged, and helpful

Skills

Guest service

Teamwork

Communication

Education

High school diploma or GED

Associate’s degree in business/related field

Job description

Build-A-Bear Workshop in Georgia seeks a Bear Builder Associate to join our retail team and help guests create personalized furry friends. You will engage guests with enthusiasm, uphold brand standards, and contribute to a welcoming store environment.

A high school diploma or GED is required, with a preferred associate degree in business or a related field. This role emphasizes teamwork and customer-focused service.