Guest Experience Specialist

Build-A-Bear Workshop; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking a Bear Builder associate to deliver outstanding customer experiences by helping guests create personalized furry friends. You will engage with guests with enthusiasm, create a warm atmosphere, and ensure each guest leaves satisfied.

This role supports store operations, emphasizes teamwork, and requires flexibility to meet brand standards in various retail settings. Ideal candidates possess a high school diploma or GED, with preferred higher education in business

Qualifications

• High school diploma or GED required.
• Associate's degree preferred.
• Experience in guest-facing retail is a plus.
• Ability to remain flexible and friendly in a dynamic store environment.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines.

Skills

Customer service

People interaction

Dependable

Flexible

Education

High school diploma or GED

Associate's degree

Job description

Build-A-Bear Workshop is seeking a Bear Builder associate to deliver outstanding customer experiences by helping guests create personalized furry friends. You will engage with guests with enthusiasm, create a warm atmosphere, and ensure each guest leaves satisfied.

This role supports store operations, emphasizes teamwork, and requires flexibility to meet brand standards in various retail settings. Ideal candidates possess a high school diploma or GED, with preferred higher education in business