Retail Front-Operations Manager

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); Presencial; USD 45.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation, Holiday, & Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Descripción de la vacante

Goodwill Industries of Middle Tennessee, Inc. in Nashville seeks a Retail Assistant Store Manager – Front Operations to lead daily front-end activities, ensure a clean, welcoming sales floor, and maintain accurate pricing and signage.

You will coach front-end teams, drive customer service excellence, manage merchandise replenishment, and coordinate schedules to meet sales goals while upholding safety and loss-prevention standards.

Formación

• Requires High School Diploma or equivalent; Associate’s degree preferred.
• Two to three years of supervisory or lead experience in retail, warehouse, or related environments.
• Strong communication and organizational skills; ability to manage multiple priorities in a fast-paced setting.
• Knowledge of front-end operations, POS, pricing, merchandising, and safety.
• Forklift certification is a plus; willingness to obtain certification if needed.

Responsabilidades

• Oversee daily front-end operations to deliver a clean, welcoming sales floor and high-quality shopper experience.
• Ensure shop-ready merchandise presentation, pricing accuracy, and timely replenishment.
• Coach front-end team members on service behaviors and operational standards.
• Plan, schedule, and direct front-end activities to meet sales, service, and labor objectives.
• Monitor front-end performance metrics and drive process improvements.

Conocimientos

Leadership skills

Customer service

Merchandising & presentation

Pricing integrity

Communication

Training & coaching

Educación

High School Diploma or equivalent

Associate’s degree in Business or Retail

Herramientas

Outlook

Word/Excel

Forklift certification

Descripción del empleo

Goodwill Industries of Middle Tennessee, Inc. in Nashville seeks a Retail Assistant Store Manager – Front Operations to lead daily front-end activities, ensure a clean, welcoming sales floor, and maintain accurate pricing and signage.

You will coach front-end teams, drive customer service excellence, manage merchandise replenishment, and coordinate schedules to meet sales goals while upholding safety and loss-prevention standards.