Backroom Operations Manager – Retail & Donor Flow

Goodwill Industries of Middle Tennessee, Inc.; Franklin (TN); Vor Ort; USD 50.000 - 70.000; Vollzeit

Zusammenfassung

Goodwill Industries of Middle Tennessee, Inc. seeks a Retail Assistant Store Manager – Backroom Operations to lead backroom workflow, donor door handling, and inventory management in Franklin, TN.

You will drive production efficiency and ensure items reach the sales floor at the right time, aligning with inventory and quality standards. The role requires strong leadership, excellent communication, and a proven ability to coach a diverse team while maintaining safety and compliance in a

Qualifikationen

• Minimum 2–3 years supervisory or lead experience in production, warehouse, retail, or logistics environments.
• Excellent oral and written communication skills; strong leadership and people-management ability.
• Knowledge of production, inventory, and quality control processes with data reporting experience.

Aufgaben

• Oversee daily backroom operations including donor door, sorting, processing, and product placement.
• Plan, schedule, and direct work to achieve sales, service, production, and labor goals.
• Lead KPI reviews, coaching, and continuous improvement to meet standards and budgets.
• Develop staff, provide training, feedback, and performance planning per HR policies.
• Ensure safety, compliance, and accurate inventory control across backroom activities.

Kenntnisse

Leadership & coaching

Inventory management

Quality control

Operations planning

Donor service

Ausbildung

High School Diploma or equivalent

Associate’s degree in business, logistics, retail management, or related field

Tools

Forklift operation

Jobbeschreibung

Goodwill Industries of Middle Tennessee, Inc. seeks a Retail Assistant Store Manager – Backroom Operations to lead backroom workflow, donor door handling, and inventory management in Franklin, TN.

You will drive production efficiency and ensure items reach the sales floor at the right time, aligning with inventory and quality standards. The role requires strong leadership, excellent communication, and a proven ability to coach a diverse team while maintaining safety and compliance in a