Front-End Store Manager — Shopper Experience & Ops

Goodwill Industries of Middle Tennessee; Franklin (TN); Presencial; USD 50.000 - 65.000; Jornada completa

Descripción de la vacante

Goodwill Industries of Middle Tennessee in Franklin seeks a Retail Assistant Store Manager - Front Operations to lead daily front-end activities, ensure a clean, well-merchandised, and welcoming store environment, and deliver a standout shopper experience.

You will coach front-end teams, manage schedules, oversee POS operations and pricing accuracy, and drive efficient workflows that support our mission of Changing Lives through Education, Training, and Employment.

Formación

• Experience in front-end retail operations.
• Strong leadership and coaching skills.
• Excellent customer service and communication abilities.

Responsabilidades

• Oversee daily front-end operations to ensure a clean, neat, organized, and welcoming sales floor.
• Maintain full, shop-ready visual merchandising and accurate pricing.
• Lead front-end team activities, teach service behaviors, and supervise cash handling and POS operations.
• Plan schedules, assign tasks, and drive labor efficiency to meet sales and customer service targets.

Conocimientos

Front-end operations

Merchandising

Customer service

Leadership

Cash handling

Team coaching

Descripción del empleo

Goodwill Industries of Middle Tennessee in Franklin seeks a Retail Assistant Store Manager - Front Operations to lead daily front-end activities, ensure a clean, well-merchandised, and welcoming store environment, and deliver a standout shopper experience.

You will coach front-end teams, manage schedules, oversee POS operations and pricing accuracy, and drive efficient workflows that support our mission of Changing Lives through Education, Training, and Employment.